Careers at LearningMate USA

Empowered by the freedom to innovate, guided by the best and constantly abreast of the latest in the business, here you’ll develop the future, beyond conventional eLearning. Take a moment, close your eyes – be ready to be challenged to the limit.

Current Openings:

Proposal Specialist

Reports to: VP, Government Solutions
Department: Government Solutions
Location: Phoenix, AZ

Job Summary

The Proposal Specialist is primarily responsible for preparing and editing proposals, developing and implementing proposal strategies to attract and land new business in the accurate representation of company products, services, and products in Request for Proposals (RFP) and Requests for Information (RFI). This position requires the ability to juggle multiple tasks simultaneously, have a strict attention to detail, outstanding verbal and written communication skills, creativity, and the ability to prioritize tasks and thrive under deadline pressure.  We are a small group which requires a strong team player and collaborator willing to work on other tasks and provide support to other areas/departments when needed.

Responsibilities

  • Writes RFP responses for State Departments of Education, school districts and proposals to secure funding (Federal, Foundations, States, and Districts.)
  • Determines proposal concept by analyzing RFP, identifying and clarifying opportunities and needs, and attending strategy meetings.
  • Gathers proposal information by identifying internal and external sources of information, coordinating submissions and collections and identifying and communicating risks associated with proposals.
  • Reviews functional, technical and company information received from internal subject matter experts.
  • Collaborates and maintains communication with project team members and informs the team of content or other issues that may impact the timeliness of the proposal.
  • Owns the proposal timeline from beginning to end.
  • Develops proposal within deliverable time by assembling information including project nature, objectives/outcomes/deliverables, implementation, methods, timetable, staffing, budget, standards of performance, evaluation and writing, revising, and editing drafts including executive summaries, conclusions, and organization credentials.
  • Obtains approvals by reviewing the proposal with key providers and project managers.
  • Finalizes documents by evaluating text and graphics and printing and binding materials.
  • Improves proposal-writing quality results by assessing and re-designing processes, approach and coordination, using templates, following proposal-writing standards including readability, consistency and tone, and implementing changes.
  • Maintains a database of proposal documentation and updates as needed.
  • Applies continuous improvement by documenting the role, workflow, data, templates, etc., and recommends and implements change to develop and enhance the process.
  • Other duties as apparent or assigned.

Requirements

  • Bachelor’s degree; in English, Education or related field preferred.
  • 3 or more years’ proposal writing experience. Knowledge in Federal, state and local level education proposal writing preferred.
  • Ability to meet proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; and communicating proposals.
  • Highly motivated with excellent research, verbal and written communication skills (persuasive, analytical and creative.)
  • Experience providing high-level technical solutions and marketing responses to customer-initiated requests.
  • Strong understanding of business development and capture process.
  • Ability to Interface with product marketing, engineering, operations, and various groups within the organization to produce customer-ready proposals including formatting, graphics, and presentations.
  • Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
  • Ability to work collaboratively with colleagues to create a high-quality results-driven, team-oriented environment.
  • Willingness and ability to work flexible hours and with minimal supervision.
  • Proficient in MS Office, Google Applications, modern business tools, communication tools, mobile tools, presentation tools for virtual teams (i.e., JoinMe, Google Hangout, Skype)

LearningMate has offices in India and USA and global customers. Coordination with the teams primarily in India will require early morning or late evening calls/meetings.

Please send your resume to careers.us@learningmate.com and enter Proposal Specialist – Your Name as the Subject Line.

Program Manager

Reports to: VP, K-12 & Assessment
Department: K-12 & Assessment
Location: Remote/Work at Home in the U.S.

Primary Purpose

LearningMate’s K12 and Assessment unit provides strategic and tactical solutions for EdTech and publishing companies who are focused on the K12 and assessment markets. We are currently seeking a Program Manager with education domain experience to join our organization. The Program Manager will ensure LearningMate customers and employees receive consistent, streamlined guidance, resolution, and support by using industry-leading methodologies, standards, and development tools. The Program Manager will quickly gain a deep knowledge of the products supported. We are looking for an experienced, innovative, and hands-on Program Manager who can coordinate simultaneous efforts across multiple development teams as well as put in place policies and processes which drive the quality of our software and support. The ideal candidate will have experience managing teams in startup environments as well as within more established companies, someone who can wear multiple hats and be strategic and tactical.

Essential Functions

  • Manage multiple, large, complex projects with several work-streams; Coordinate complex cross-team timelines with multiple dependencies resulting in successful deliverables
  • Participate in the development of the project work plans; monitor workflow; review and evaluate work products, methods, and procedures.
  • Track project progress toward on-time delivery
  • Implement and incorporate advanced evaluation techniques and methodologies to help the organization assess the effectiveness of training and streamline learning programs, including interactive assessment instruments, surveys, and evaluations.
  • Partner with customer team to design, develop, and implement efficient and effective training processes and structures. Carry out end-user training experiences.
  • Report project delays and escalate to manager as needed. Apply risk management to minimize project risks.
  • Take corrective action as necessary on a timely basis and in accordance with Company policy
  • Drive ongoing learning needs analysis, design, scripting, development, assessment, and evaluation of learning solutions to ensure alignment with business strategy and to maximize ROI
  • Ensure services provided to the client, projects and initiatives meets client needs, project expectations, and is a value-add for the organization
  • Provide expertise on new learning approaches, technology and tools through continuous research and practical organizational realities
  • Prioritize team projects and involvement to ensure critical business deadlines are met
  • Support the operations leadership teams by ensuring products and solutions developed are easy to deliver/ track and are continuously updated
  • Program level status reporting for the weekly, monthly, steering committee cadence
  • Other duties as assigned or apparent

Qualifications

  • Bachelor’s degree in Information Technology, MIS or related field; Master’s degree preferred
  • 10+ years’ experience in project/program management including 5+ years’ in software development life cycle management experience in cross-functional environments with the ability to influence other teams to meet goals
  • Understanding of the K-12 environment and education technology domain is preferred
  • Highly organized, proactive with the ability to work on multiple projects simultaneously; ability to plan, meet deadlines, and manage competing priorities
  • Ability to translate ideas into clear written and visual materials/communication
  • Must have excellent written, verbal, and interpersonal skills
  • Ability to establish trust and credibility to build supportive relationships
  • Proven ability to identify and solve problems independently
  • Ability to manage cross-functional teams for technology and content development
  • Ability to work with onsite-offshore teams
  • Ability to comprehend and manage work across multiple functional and technology tracks
  • Ability to effectively build and manage processes, tools, and systems
  • Ability to work collaboratively with colleagues and staff to create a high-quality, results-driven and team-oriented environment.
  • Expertise in MS Office (Word, PowerPoint, Excel), proficient in Google Applications, modern business tools, communication tools, mobile tools, presentation tools for virtual teams (i.e., Google Hangout, Zoom, Skype)
  • Willingness and ability to work flexible hours, with minimal supervision and travel (up to 25%); will include some overnight travel.

Please send your resume to careers.us@learningmate.com and enter Program Manager – Your Name as the Subject Line.

Data Scientist

Department: K-12 & Assessment
Location: Remote/Work at Home in the U.S. (North East U.S. preferred)

Primary Purpose

LearningMate’s K12 and Assessment business group provides strategic and tactical solutions for EdTech and publishing companies who are focused on the K12 and assessment markets. We are currently seeking a Data Scientist with Education domain experience to join our organization. The Data Scientist should have extensive experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. This position requires a proven ability to drive business results with data-based insights. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve the student’s learning experience.

Essential Functions

  • Work with stakeholders throughout the organization to identify opportunities for leveraging adaptive learning experience data to drive student success and teacher’s efficiency.
  • Mine and analyze data from organization databases to drive outcome expectations from the adaptive learning experience.
  • Use predictive & analytics modeling to build a recommendation engine for interventions and early insights to teachers, students, and their parents.
  • Assess the effectiveness and accuracy of new data sources and data gathering techniques.
  • Develop custom data models and AI-ML algorithms to apply to data sets and build a personalized learning experience.
  • Develop company A/B testing framework and test model quality.
  • Coordinate with different functional teams to implement models and monitor outcomes.
  • Develop processes and tools to monitor and analyze model performance and data accuracy.
  • Other duties as assigned or apparent.

Qualifications

  • Master’s or Ph.D. in Statistics, Mathematics, Computer Science or another quantitative field
  • 10+ yrs. of experience manipulating data sets and building statistical models, and is familiar with the following:
    • Experience in education-based industry standards, like IEEE LOM, IMS Global and Ed-Fi data standards. Common Education Data Standards is preferred.
    • Coding knowledge and experience with several languages, i.e., .NET, Java, JavaScript.
    • Knowledge and experience in statistical and data mining techniques i.e., GLM/Regression, Random Forest, Boosting, Trees, text mining, and social network analysis.
    • Experience querying databases using statistical computer languages (R, Python, SQL, etc.) to manipulate data and draw insights from large data sets.
    • Experience using web services i.e., Azure, AWS, Redshift, S3, and Spark.
    • Experience creating and using advanced machine learning algorithms and statistics such as regression, simulation, scenario analysis, modeling, clustering, decision trees, and artificial neural networks and their real-world advantages/drawbacks.
    • Experience analyzing data from 3rd party Content providers such as Clever, Smarty Ants, and nearpod.
    • Experience with distributed data/computing tools i.e., Map/Reduce, and MySQL.
    • Experience visualizing/presenting data for stakeholders using either Tableau, Power BI, D3, etc.
  • Strong problem-solving skills with an emphasis on Personalized Adaptive Learning Experience.
  • Experience building recommendation engines for teachers and students.
  • Experience working with onshore/offshore a plus.
  • A drive to learn and master new technologies and techniques.
  • Excellent verbal and written communication skills.
  • Highly motivated, self-starter with strong organizational and time management skills.
  • Able to perform tasks in a fast-paced working environment and meet tight deadlines.
  • Ability to work collaboratively with colleagues and staff to create a high-quality, results-driven and team-oriented environment.
  • Proficient in MS Office, Google Applications, modern business tools, communication tools, mobile tools, presentation tools for virtual teams (i.e., Google Hangout, Zoom, Skype)
  • Willingness and ability to work flexible hours and travel (up to 25%); will include some overnight travel.
  • LearningMate has offices in India and USA and global customers. Coordination with the teams primarily in India would demand early morning or late evening calls/meetings.

Please send your resume to careers.us@learningmate.com and enter Data Scientist – Your Name as the Subject Line.

UX Architect

Department: K-12 & Assessment
Location: Remote/Work at Home in the U.S. (North East U.S. preferred)

Primary Purpose

LearningMate’s K12 and Assessment business group provides strategic and tactical solutions for EdTech and publishing companies who are focused on the K12 and assessment markets. The UX Architect will be responsible for designing the end-to-end web application and learning experiences and conceptualize original ideas which bring simplicity and user-friendliness to the design. He/she will be responsible for translating information from various sources into sitemaps, pencil, low-fi & hi-fi wireframes and prototypes, test the designs and improve upon it. He/she will also design the overall functionality of the product and manage to ensure an excellent user experience. He/she will be involved in creating presentations, catalogs, and developing design briefs that suit the purpose of business.

Essential Functions

  • Work closely with product managers and other key team members to understand detailed requirements and design complete user experiences that meet their needs and vision.
  • Optimize information architecture to promote usability, while accommodating technical needs/constraints.
  • Develop user flows and personas to facilitate the design process.
  • Lead cross-functional design sessions between Product, R&D and Visual Design teams.
  • Oversee all user-facing text to synthesize tone, language, and messaging.
  • Prioritize roadmap features and product enhancement requests, specifically around UX.
  • Craft internal and external communications around upcoming features, including release notes, user manuals, and feature descriptions.
  • Study usage by end consumers and regularly iterate on the app and web experience.
  • Active collaboration and communication working closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.
  • Review, collaborate, and mentor members of the design team, located both onshore and offshore.
  • Be passionate about all things UX and other areas of design and innovation.
  • Research and showcase knowledge in the industry’s latest trends and technologies.
  • Gather and document functional requirements for upcoming web and mobile releases.
  • Analyze business needs and produce detailed design outputs that meet strategic objectives.
  • Other duties as assigned or apparent.

Qualifications

  • Bachelor’s degree required in Information Technology, MIS or related field; Master’s degree preferred
  • 8+ years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital learning environments. Experience working with onshore/offshore a plus.
  • Experience in running Design Sprints and moderated as well as unmoderated Usability tests.
  • Expertise in UX & UI software such as InVision, XD, Balsamiq, Framer, Photoshop, and Sketch is a must. Basic HTML5, CSS3, and JavaScript skills are preferred.
  • Good understanding of design principles, knowledge of iOS & Android design principles a plus.
  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
  • A drive to learn and master new technologies and techniques.
  • Excellent verbal and written communication skills and presentation skills.
  • Experience in customer interaction and the ability to present solutions and consult clients in technology products for the higher ed market.
  • Highly motivated, self-starter with strong organizational and time management skills.
  • Able to perform tasks in a fast-paced working environment and meet tight deadlines.
  • Ability to work collaboratively with colleagues and staff to create a high-quality, results-driven team-oriented environment.
  • Proficient in MS Office, Google Applications, modern business tools, communication tools, mobile tools, presentation tools for virtual teams (i.e., Google Hangout, Zoom, Skype)
  • Willingness and ability to work flexible hours and travel (up to 60%); will include some overnight travel.
  • LearningMate has offices in India and USA and global customers. Coordination with the teams primarily in India would demand early morning or late evening calls/meetings.

Please send your resume to careers.us@learningmate.com and enter UX Architect – Your Name as the Subject Line.

Solutions Architect

Department: K-12 & Assessment
Location: Remote/Work at Home in the U.S. (North East U.S. preferred)

Primary Purpose

LearningMate’s K12 and Assessment unit provides strategic and tactical solutions for EdTech and publishing companies who are focused on the K12 and assessment markets.  The Solutions Architect will be responsible for developing technical requirements, identifying technical specifications, and design technology solutions that may include systems integration, custom development, procuring applications, and other technologies. This position requires a strong ability to lead as this position will also lead/mentor the development team to develop and deploy technology solutions.

The Solutions Architect supports our U.S. based Clients and will be working closely with our off-shore technical team by providing and recommending technology solutions for our clients’ enterprise education intelligence initiatives. Candidates must be highly collaborative with both our clients and LearningMate colleagues to develop a deep understanding of client business data solutions requirements to design solutions that are aligned to our client’s vision while exceeding their expectations.

Responsibilities

  • Provide direction for approaches to meeting customer needs and developing conceptual level architectural requirements
  • Work with the technical team to develop estimates for the solution.
  • Manage engagement teams and provide technical leadership in the assessment, design, and management of successful IT improvement programs in collaboration with clients.
  • Providing expert knowledge of application architecture to business and technology teams and facilitate the collaborative development of the technology strategy, technology standards, roadmaps, and practices.
  • Collaborate with other members of their engagement teams to plan engagements and develop project plans and work programs, timelines, risk assessments, and other planning documents. Documents all architecture design and analysis work.
  • Defining and validating non-functional (technical) requirements and establishing traceability between requirements and application architecture/design.
  • Defines and implements project level technical standards, guidelines, metrics, architectures and processes.
  • Provide oversight of the design, configuration, development, integration, and implementation of software solutions on a project. Leads the project implementation – Leading technical design sessions with the development teams, including the creation of class models, sequence diagrams, component models, etc., and detailed design specifications to ensuring that architecture standards are followed.
  • Work with client personnel to ensure the system architectures meet the scalability, reliability, testability, integration, and flexibility requirements of the client.
  • Provides day-to-day technical leadership to team members as appropriate
  • Mentoring technical leads and developers.
  • Performs other duties as assigned or apparent

Qualifications

  • Bachelor’s degree required in Information Technology, MIS or related field, Master’s degree preferred or 8 years related experience required
  • 12-15+ years’ experience with 5+ years in on enterprise applications/product
  • Experience working in the education industry or comparable experience working in consulting role in the education services organization
  • Broad knowledge across key architecture domains (portal, app, data, infrastructure, integration/middleware, security)
  • Knowledge of core technologies, including open standards, database, and integration technologies
    Service Oriented Architecture (SOA) design and governance development
  • Experience building large application architecture and frameworks
  • Experience in HTML, CSS, XML and JSON
  • Strong Java and JavaScript programming using one of these frameworks (Node.js, AngularJS or React)
  • Design and Development of RESTful web services
  • API development and integration testing (for integration with enterprise systems and 3rd party SaaS applications)
  • Minimum of 2 years hands-on experience with performance tuning, diagnostic or monitoring
  • Experience and knowledge of multi-tier and cross-platform architectures
  • Experience with architecting enterprise solutions based on REST web services
  • Experience in developing of IT architecture plans
  • Experience in developing solution offerings and capabilities preferred.
  • Demonstrated ability to be the Tech Lead for the solution and go hands-on to implement, lead and support applications developers and other technical team members
  • Demonstrated ability to bring order to ambiguous situations; candidates must be able to document issues and requirements, and through concrete analysis and insights, determine root causes and develop improvement plans
  • Proven strong problem-solving skills and troubleshooting.
  • Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
  • Proven strong relationship-building and communication skills with team members and business users.
  • Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project-related issues.
  • Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs.
  • Ability to effectively communicate with various levels of employees ranging from entry-level to senior leadership.
  • Ability to manage multiple projects at the same time and shift priorities quickly.
  • Excellent written and verbal communication skills.
  • Proficient in MS Office, Google Applications, modern business tools, communication tools, mobile tools, presentation tools for virtual teams (i.e., Google Hangout, Zoom, skype)
  • LearningMate has offices in India and USA and global customers. Coordination with the teams primarily in India would demand early morning or late evening calls/meetings.

Please send your resume to careers.us@learningmate.com and enter Solutions Architect – Your Name as the Subject Line.

Sales Manager or Director, K12 & Assessment

Reports to: SVP, Sales
Department: Sales
Location: Remote/Work at Home in the U.S.

Primary Purpose

The Sales Manager or Director is responsible for executing the sales strategy for our K12 and Assessment market, that covers digital curriculum product companies, publishers, virtual schools and formative, benchmark and summative assessment companies. Candidates must have experience presenting compelling and winning value propositions to prospective clients. Excellent selling skills and understanding of sales processes, especially Curriculum product development, enterprise architecture, ed-tech consulting, engineering, staffing, data and analytics solutions. Prepare and perform sales presentations, promotions, attend or exhibit at trade shows, seminars, and other sales leadership duties necessary to achieve maximum sales.

Essential Functions

Ability to qualify prospective accounts that have the need for services and products offered by LearningMate, and have the appetite to engage in long term relationships driven by outcomes

  • Networking and relationship building skills with curriculum and assessment product companies, publishers, summative assessment providers, working closely with CAO, Product Managers of assessment directors, CIOs and CTOs
  • Identify potential requirements and additional relationship building needs within a prospective client
  • Understanding of the procurement processes
  • Define individual client sales strategy and collaborate with sales head, business head, industry experts in customer acquisition and customer experience
  • Manage sales funnel for the business unit, source RFPs
  • Direct and coordinate bids and proposals with the sales support team, negotiate contracts and agreements
  • Identify potential requirements and additional leads within an account
  • Work closely with senior management to drive sales and manage relationships
  • Create a pipeline of opportunities, manage funnel, engage in presales, and identify new prospects
  • Other duties upon request

Key Responsibilities

  • Networking with industry leaders and client executives
  • Directing the sales process for LearningMate’s products and professional services in education technology, data, curriculum and assessments
  • Customer experience and expectation management
  • Provide consultative and leadership direction to clients and internal teams
  • Understand the education industry challenges, solutions, key players, and standards that govern the industry
  • Define best practices and processes that best suit the business unit’s CRM goals
  • Focus on short term goals and long term strategies
  • Meet and exceed quarterly and annual sales targets
  • Manage forecast and sales pipeline reporting, on a regular basis in Salesforce
  • Collaborate with a team of business development manager(s), inside sales, and/or peers
  • Collaborate with marketing and PR departments for conferences, networking events, education industry collaborations
  • Collaborate with LearningMate global operations teams, inside sales team and research team
  • Exceed annual goals and targets

Qualifications

  • Bachelor’s Degree in marketing, communications, business or a related field; Master’s preferred.
  • 10+ years’ experience in Digital Curriculum or Software Services sales in the education technology and curriculum services in the K12 & Assessment market. Consistently handled sales targets in excess of $3+ million and exceeded the targets.
  • Existing executive relations in the K12 & Assessment market.
  • Excellent selling skills and understanding of sales processes, especially software services sales
  • Awareness on the key trends in the industry, the challenges, how the market is reacting
  • Excellent analytical skills and consultative selling ability. Manage client expectations, understand client requirements, manage the bid process with sales support, and enable a winning bid
  • Mine new accounts with cross-selling and up-selling opportunities. Excellent hunting skills in potential accounts that will have multiple buyers interested in a wide array of services and products that the company provides.
  • Highly motivated with excellent verbal and written communication, presentation and problem-solving skills.
  • Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
  • Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
  • Willingness and ability to work flexible hours and travel (up to 60%); will include some overnight travel. Must live in proximity to a large airport to facilitate travel.
  • Proficient in modern business tools, sales CRMs, communication tools, mobile tools, presentation tools.

Physical Demands and Work Environment

  • LearningMate has offices in India and USA and global customers. Coordination with the teams primarily in India would demand early morning or late evening calls/meetings.
  • Work environment is primarily indoors at home, in a school, client office or other professional settings; travel from site to site; exposure to all types of weather and temperature conditions; and exposure to hazardous driving and traffic conditions.
  • Primary functions require sufficient physical ability and mobility to regularly walk, stand, and sit for prolonged periods of time; to occasionally stoop, bend, crouch, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate to heavy amounts of weight up to 25 pounds.

Please send your resume to careers.us@learningmate.com and enter Sales Mgr/Dir K12 & Assessment – Your Name as the Subject Line.