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Innovative and Effective Learning Solutions

PRIVACY POLICY

1  Introduction

LearningMate respects your privacy and is committed to protecting your personal data. This Privacy Policy below describes how we look after your personal data when you visit our website or access our services and products by any other means. This Privacy Policy applies to all information we collect using our parent website, www.learningmate.com, as well as any related sites, services and products.

We review our privacy policy periodically. This version was last updated on April 18th, 2019.

You can access previous versions of our privacy policy at https://www.learningmate.com/privacy/archive

CONTACT US

For the purpose of this Privacy Policy, LearningMate is the controller of and responsible for your personal data (and may be referred to as “we” “us” or “our”).

If you have any questions about this privacy policy or how your personal data is handled, please email LearningMate’s data privacy manager at dpo@learningmate.com We would appreciate an opportunity to address your concerns before you approach a supervisory authority.

2  Collection of Personal Information

To facilitate access to our products and communication around our services, LearningMate may ask you to provide information that personally identifies you (“Personal Data”). This occurs in certain circumstances such as when you request information via our website, register for a demo, or create an account to access one of our products.

Personal Information or personal data means any piece of information about an individual from which a person can be identified. It does not include data where the identity has been removed (anonymous data).

Examples of personal data include : Name, Address, Telephone Number, Date of Birth, Personal Identification Numbers (SSN, Passport, Taxpayer Identification number etc.), Photographic Images, log in details etc.

LearningMate may collect, use, store and transfer different kinds of personal data about you as follows:


Type of Information collected Purpose
Full Name (First Name + Last Name) 1.     To identify the data subject
2.     To send relevant offers
3.     To send marketing emails
Email To send data subjects emails about the products

Information that is collected through automated means:


Type of information Purpose
IP address LearningMate use IP address for traceability.
Browser types LearningMate use data subject’s browser types for better experience.
Browser version To identify the operating system and screen size of your device to ensure all content renders appropriately.
Google Analytics Information The pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics
Geographic location For language preference settings
Social networking plugins To redirect the data subject onto one of our social media pages

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example to provide you with goods and services). in this case we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3  Methods of collection


Method Purpose
Web Form If you request additional information via a web form, we collect personal information such as your name and email address to facilitate your request
Book Fairs We collect corporate information of the data subjects from book fairs for the purpose of business to business communication

4  Cookies

Refer to the Cookie Consent tool on the web site

5  Use of Personal Information

  • To help you quickly find information regarding the products, services or content available on the LearningMate Website.
  • Respond to support requests.
  • To share the content most relevant to you.
  • To send communications related to our businesses such as product or service updates, special offers, upcoming events, and company news. You may unsubscribe from any of these communications at any time using our email preferences page.

We may use data generated from our web properties to make automated decisions that help us personalize the type of content we share with you.

Occasionally, we publish customer testimonials on our website. These may include your personal information; however, we will not publish any personal information on our web properties without obtaining prior consent via a release form.

The personal information collected by LearningMate and stored by LearningMate and its 3rd party vendors is only used in compliance with this privacy policy.

6  Sharing of Information

LearningMate does not sell or rent any of data subject’s personal information. However, LearningMate may store certain personal information with its appointed third parties in concurrence with this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7  Children under the age of 13

This website is not intended for children and we do not knowingly collect personal information from children under the age of 13.

If you are under 13, do not use or provide any information on this platform or on or through any of its features/register on the platform, make any purchases through the platform, use any of the features of this platform or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at communications@learningmate.com.

8  Your legal rights

You have rights towards your personal data subject to local data protection laws These include:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

If you wish to exercise any of the rights set out above, please contact dpo@learningmate.com.

At any time, you may unsubscribe from LearningMate’s marketing communications by clicking the Unsubscribe link at the bottom of our communications, or by sending a request to communications@learningmate.com .

9  How long we keep personal information for?

LearningMate will only hold your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for [six] years after they cease being customers for [tax] purposes.]

In some circumstances you can ask us to delete your data: see [section 8] above for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

10       International Transfers

We store data collected from this website within the borders of the United States of America.

Any data transfers to other countries will be made only after taking the explicit consent of the data subject. LearningMate might not take consent from the data subjects if feels that such transfers are essential to protect the vital interests of the data subject or if such transfer is required to make the data available to a legal or regulatory body that has jurisdiction over it. Data subjects will be informed in case of such transfers.

11   How we secure your Personal Data

We take precautions which include security process, technical and physical measures to help safeguard your information against any accidental or unlawful destruction, alteration and unauthorized disclosure of the personal data we process,.

While we follow generally accepted security standards to protect your data, we also expect you to protect your password, limit access to your device and sign out of websites after your sessions.

12       Changes to This Privacy Policy

This Privacy Policy is effective as of Monday April 7th, 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

LearningMate reserve the right to update or change Privacy Policy at any time.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided to us, or by placing a prominent notice on our website.

Annexure – 1

How to contact LearningMate:

email: communications@learningmate.com & dpo@learningmate.com

United States

LearningMate Solutions Inc.
880 Third Avenue, 18th Floor, New York, NY 10022

Canada

LearningMate Solutions (Canada) Ltd.
128 West Hastings Street, Suite 210
Vancouver BC Canada V6B 1G8

UK

LearningMate Solutions (UK) Ltd.
1 Doughty Street, London WC1N 2PH, United Kingdom

India:

LearningMate Solutions Pvt Ltd.
74 Techno Park, Level 7-10, 74/II, ‘C’ Cross Road, M.I.D.C. Marol, Andheri (East),
Mumbai 400 093, India

Annexure – 2

Regulatory agency contact in the UK

Supervisory Authority: Information Commissioner officer
Email: casework@ico.org.uk

Annexure – 3

Data Protection Officer Details

Name: Ajay Mendes
Email: dpo@learningmate.com