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PRIVACY POLICY

The Privacy Policy below describes how your personal information is collected, stored, and used by LearningMate. This Privacy Policy applies to all information we collect using our parent website, www.learningmate.com, as well as any related sites, services and products.

In this Privacy Policy your will find information about:

We may update this privacy policy by posting a new online version.

If you have any questions about this privacy policy or how your personal information is handled, please email us at communications@learningmate.com.


Personal Information Collected and the Process for Collection

To facilitate access to our products and communication around our services, LearningMate may ask you to provide information that personally identifies you (“Personal Information”). This occurs in certain circumstances such as when you request information via our website, register for a demo, or create an account to access one of our products, including QuAD, FROST, and GoClass. When you request information via a form, access our platforms, or register for our communications, you accept this privacy policy.

We collect the following types of personal information:

  1. Email
  2. Name
  3. IP Addresses
  4. Browser Types
  5. Geographic Location


 

We collect information using the following methods:

  1. Website

When you visit LearningMate’s web properties, we may utilize cookies to measure the effectiveness of our content, capture a wide range of analytics, or determine if you are an existing LearningMate customer thus allowing us to personalize your experience. We may collect your IP address as well as standard web information including browser type, the pages you accessed and, in some instances, your geo-location. If you choose not to register and provide Personal Information, you can browse the LearningMate website; however, you will not be able to access areas that require registration.

  1. Web Forms

If you request additional information via a web form, we collect personal information such as your name and email address to facilitate your request.

  1. Product Licenses/Accounts

When you create an account for one of our products including FROST, QuAD or GoClass, we collect personal information including your name and email address to enable access. We then perform a verification which involves sending an activation email to the email address provided. We do not provide information directly to third parties except to facilitate transactions such as credit card processing or share product updates and news via marketing tools. We also identify the operating system and screen size of your device to ensure all content renders appropriately.



 

How we use this information.

We use your Personal Information for the following purposes:

  1. To help you quickly find information regarding products, services or content available on the LearningMate Website.
  2. Respond to support requests.
  3. To share the content most relevant to you.
  4. To send communications related to our businesses such as product or service updates, special offers, upcoming events, and company news. You may unsubscribe from any of these communications at any time using our email preferences page.

We may use data generated from our web properties to make automated decisions that help us personalize the type of content we share with you.

Occasionally, we publish customer testimonials on our website. These may include your personal information; however, we will not publish any personal information on our web properties without first obtaining consent via a release form.

The personal information collected by LearningMate and stored by LearningMate and its 3rd party vendors is only used in compliance with this privacy policy.



 

How we store your information

LearningMate uses a variety of technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. All Personal Information is stored in a secure environment and protected from unauthorized access.



 

Who we Share Your Personal Information with

LearningMate partners with 3rd Party analytics service and marketing automation software providers to track visitor behavior, capture analytics, deliver communications, and analyze data. We require all 3rd party partners to acknowledge and adhere to our privacy policy and data handling practices.



 

How to Access and Manage Your Personal Information

At any time, you may request information about LearningMate’s access and use of your personal information.

At any time, you may unsubscribe from LearningMate’s marketing communications by clicking the Unsubscribe link at the bottom of our communications, sending a request to communications@learningmate.com, or updating your email preferences via our Email Preferences Page on www.learningmate.com. In addition, you may terminate your product license at any time by sending an email to communications@learningmate.com.


Your Acceptance of these Terms

By using this website, you signify your assent to the LearningMate Internet Privacy Statement. If you do not agree to this policy, please do not use our website. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Please check this page periodically for changes.


Contact Us

If you believe LearningMate has not adhered to these principles, please notify us by e-mail at support@learningmate.com and we will use reasonable efforts to promptly determine and correct the problem.

US Contact
Danielle Holmes
danielle.holmes@learningmate.com

UK Contact
Ajay Mendes
ajay.mendes@learningmate.com

India Contact
Jolvin Rodrigues
jolvin.rodrigues@learningmate.com